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The always-on, highly secure, true multi-tenant and instantly scalable cloud Contact Center as a Service platform that transforms the way businesses and individuals interact and perceive each other.
Command & Control Architecture
CxEngage solves the industry’s 3 biggest problems – call quality, call latency, and scalability - Calls never leave the PBX
Deployed on AWS, Serenova offers unparalleled scalability redundancy, and performance
Easy & Intuitive
CxEngage can be deployed in days rather than months.
Easy to support remote workers or a fully virtualized workforce with no software or equipment to install.
Our emphasis on UX and Reporting make it easy to use the system and understand your data.
Open & Flexible
An API-first architecture supports both out of the box and custom integrations for current third party applications and whatever may come next.
Simple. Smart. Agile. Welcome to the experience economy.
– Lynn McKenna, Sr. Vice President @ AEGON Direct Marketing Services Inc.
We have the tools and data to understand what’s happening to sales in real time and adjust our marketing activities instantly to boost outcomes… as a result, we’ve already realized a 30 percent lift in our conversion rate…that’s powerful – and it’s why we foresee a successful, long-term relationship with Serenova.
Building a brighter world, one experience at a time
Blue Cross Blue Shield
Stella and Dot