Lifesize unveils new CxEngage capabilities and integrations
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The Inner Circle Guide to Customer Interaction Analytics 2019

Industry Reports

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4 Ways a Unified Solution Beats an App-Based Approach for Today’s Modern Contact Center

E-books

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CxEngage Historical Reporting Upgrade Brief

Data Sheets

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Designing Customer Experience for Scalability and Agility

Webinars

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Why Microservices Are Critical to Your Contact Center’s Success

E-books

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Investing in Your Contact Center: How to Build a Business Case

E-books

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US Customer Experience Decision-Makers’ Guide 2019-20

Industry Reports

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Breaking Down Enterprise Barriers to Improve Customer Experience

Webinars

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How to Design Your Contact Center to Be Customer-Centric

Webinars

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Solutions

  • Why CxEngage?
  • What is CxEngage?
  • Why Cloud?
  • Video Enabled Contact Center
  • Business Continuity
  • Rapid Recovery Plan

Products

  • Call Center Software
  • Workforce Optimization
  • Workforce Management
  • Quality Management
  • Performance Management
  • Video Collaboration
  • Global Voice
  • Unified Architecture
  • AWS Global Infrastructure

Resources

  • Data Sheets
  • Industry Reports
  • Customer Stories
  • e-Books
  • White Papers
  • Blog
  • Press
  • About Lifesize

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