Lifesize unveils new CxEngage capabilities and integrations
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Rethinking the Contact Center – Nemertes Report

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Alternative Paths to Cloud Contact Center

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2020 Contact Center Trends You Need to Know

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The UK Contact Centre Decision Maker’s Guide 2020

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US Contact Center Decision-Makers’ Guide 2020

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No-Fail Approach to Seasonal Spikes in CC Volume

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Analytics Deliver Competitive Edge

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Happy Agents Make for Happy Customers

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Gartner Magic Quadrant CCaaS North America 2019

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Solutions

  • Why CxEngage?
  • What is CxEngage?
  • Why Cloud?
  • Video Enabled Contact Center
  • Business Continuity
  • Rapid Recovery Plan

Products

  • Call Center Software
  • Workforce Optimization
  • Workforce Management
  • Quality Management
  • Performance Management
  • Video Collaboration
  • Global Voice
  • Unified Architecture
  • AWS Global Infrastructure

Resources

  • Data Sheets
  • Industry Reports
  • Customer Stories
  • e-Books
  • White Papers
  • Blog
  • Press
  • About Lifesize

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