TelStrat WFO Software

Engaging and managing your teams well is essential to optimizing your biggest investment and exceeding customer expectations. A workforce optimization program – supported by the right software – is the answer. And Serenova offers that solution through on-premises and cloud WFO software.

Explore TelStrat WFO

TelStrat WFO provides world-class workforce optimization functionality via an easy-to-use interface.

Scalable Solutions Built for You

No matter the size of your business, WFO TelStrat delivers the solutions you need when you need them. Whether you are a small, mid-sized, or enterprise company, take advantage of a complete WFO solution that improves agent performance and the customer experience. Capture intelligence and ensure compliance while boosting efficiency, quality and customer satisfaction.

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Become a Channel Partner

Learn more about our channel partner program.

Our WFO Software on Any Platform

TelStrat WFO is platform-independent, so you can choose the platform that best meets your needs.