Serenova and Fuze Partnership Supports WFH Teams and Seamless Omnichannel CX

CCaaS + UCaaS: Unified Solution for Optimized Customer Experience

In WFH and hybrid environments post-COVID-19, UCaaS and CCaaS solutions are critical to maintaining business continuity in an uncertain world.

Combined, Fuze UCaaS and Serenova CCaaS deliver crystal-clear voice quality and a powerful routing engine that directs customers to the agents who can provide the quickest resolution and best customer experience.

Fuze and Serenova meet today’s unpredictable digital demand with:

  • End-to-end, cloud-based solutions
  • Optimized, global omnichannel customer experiences
  • Enterprise-wide, media-independent, real-time collaboration regardless of device or location

Read more in our recent press release.

Interested to learn more?

We're here to help find the best solution for you.