Dynamic Media Lists

April 1, 2019

What is it?

The Collect Digits and Play Media notations have been updated to include Media List and Dynamic List as Media type options.

  1. Media List filters out the list types of media from your tenant’s saved media.
  2. Dynamic List allows you to dynamically create a multi-part mixed media set.

A dynamic list can include multiple pieces of mixed media in the one flow notation, rather than sequencing multiple media notations together. For example, you can now use a single Collect Digits notation to request input from a caller, thank them, confirm their selection, and any other messaging.

Dynamic list items can be an accessible audio URL or a Text to Speech string. They can play up to 10 items in a single event. To play more than 10, use multiple notations.