Cloud Contact Center Pricing

* Channels include: Inbound Voice, Chat, SMS, Third-Party Work Items, Facebook Messenger, & Email. Pricing shown is per Named Agent per month, billed annually. Media Storage is per tenant and includes all media used in call flows. Excludes any recording storage. QM Bundle includes Call Recording, Quality Management, & Screen Capture. Telecom ingress and egress usage fees not included. Pricing subject to change. Additional terms and conditions may apply. Pricing shown is in USD.