Lifesize unveils new CxEngage capabilities and integrations
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December 8, 2018

Quality Management: Optimizing the Customer Experience

Media Coverage

No Jitter

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November 8, 2018

Serenova Simplifies Contact Center in the Cloud for Business

Media Coverage

Ventana Research

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November 8, 2018

Serenova Simplifies Contact Center in the Cloud for Business

Ventana Research

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November 8, 2018

Exploring the Gartner CCaaS MQ for North America 2018

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UC Today

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October 19, 2018

Serenova Named by Gartner as a Challenger in the 2018 Magic Quadrant for Contact Center as a Service, North America

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Contact center-as-a-service provider maintains its Challenger position for fourth consecutive year based on company’s completeness of vision and ability to…

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October 17, 2018

Serenova Announces ‘Looking Forward to Contact Center Success in 2019’ Webinar Series

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Leading industry experts join Serenova to discuss the current state of customer experience and trends in the contact centers that…

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October 9, 2018

Serenova Receives 2018 Contact Center Technology Award from CUSTOMER Magazine

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Leading contact center-as-a-service solution, CxEngage, honored for improving customer service technology and enhancing the customer experience Austin, Texas Serenova, a…

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October 2, 2018

PHH Mortgage Moves its Contact Center to the Cloud with Serenova

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Together with D&M Enterprise Group, Serenova joins forces with strategic partners Jacada and Teleopti to empower PHH to enhance its…

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October 1, 2018

CUSTOMER Magazine Announces Winners of the 2018 Contact Center Excellence Award

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Customer Magazine

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