Press
December 8, 2018
Quality Management: Optimizing the Customer Experience
Media CoverageNo Jitter
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Serenova Simplifies Contact Center in the Cloud for Business
Media CoverageVentana Research
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Serenova Simplifies Contact Center in the Cloud for Business
Ventana Research
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Exploring the Gartner CCaaS MQ for North America 2018
Media CoverageUC Today
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Serenova Named by Gartner as a Challenger in the 2018 Magic Quadrant for Contact Center as a Service, North America
Press ReleasesContact center-as-a-service provider maintains its Challenger position for fourth consecutive year based on company’s completeness of vision and ability to…
Read MoreOctober 17, 2018
Serenova Announces ‘Looking Forward to Contact Center Success in 2019’ Webinar Series
Press ReleasesLeading industry experts join Serenova to discuss the current state of customer experience and trends in the contact centers that…
Read MoreOctober 9, 2018
Serenova Receives 2018 Contact Center Technology Award from CUSTOMER Magazine
Press ReleasesLeading contact center-as-a-service solution, CxEngage, honored for improving customer service technology and enhancing the customer experience Austin, Texas Serenova, a…
Read MoreOctober 2, 2018
PHH Mortgage Moves its Contact Center to the Cloud with Serenova
Press ReleasesTogether with D&M Enterprise Group, Serenova joins forces with strategic partners Jacada and Teleopti to empower PHH to enhance its…
Read MoreOctober 1, 2018
CUSTOMER Magazine Announces Winners of the 2018 Contact Center Excellence Award
Media CoverageCustomer Magazine
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