Press
October 9, 2018
Serenova Receives 2018 Contact Center Technology Award from CUSTOMER Magazine
Press ReleasesLeading contact center-as-a-service solution, CxEngage, honored for improving customer service technology and enhancing the customer experience Austin, Texas Serenova, a…
Read MoreOctober 2, 2018
PHH Mortgage Moves its Contact Center to the Cloud with Serenova
Press ReleasesTogether with D&M Enterprise Group, Serenova joins forces with strategic partners Jacada and Teleopti to empower PHH to enhance its…
Read MoreOctober 1, 2018
CUSTOMER Magazine Announces Winners of the 2018 Contact Center Excellence Award
Media CoverageCustomer Magazine
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Serenova: Deeper Insights for Operational Excellence
Media CoverageCIOReview
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An Interview with John Lynch, Serenova CEO: “We Provide the Most Reliable Cloud Contact Center Solution in the Market”
Media CoverageThe Silicon Review
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Serenova Named a Strong Performer Among Cloud Contact Centers by Independent Research Firm
Press ReleasesReport highlights Serenova’s global scale and operational excellence Austin, Texas Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO)…
Read MoreJuly 3, 2018
Serenova Fully Integrates Quality Management with CxEngage
Media CoverageCIOReview
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Five for Friday – Avaya, Serenova: Workforce Optimization Moves and Shakes
Media CoverageNo Jitter
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