Press
March 15, 2019
Serenova Strong Market Traction with Quality Management
Media CoverageContact-Centres.com
Learn MoreMarch 13, 2019
Serenova Sees Strong Market Traction with Quality Management
Press ReleasesCombination of Native WFO and CCaaS Becoming Critical to Acceleration of Contact Center Operations AUSTIN, Texas Serenova, a leading contact…
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Research Finds That Multi-Channel Customer Experiences are Falling Short
Media CoverageCall Centre Helper
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Study: Consumers Prefer Email For Complaining To Brands
Media CoverageMediaPost
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Customer Experience Falling Short Across Multiple Channels
Media CoverageDirectors' Club Newswire
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Customer Experience Falling Short Across Multiple Channels
Media CoverageContact-Centres
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Customer Experience Falling Short Across Multiple Channels, Serenova Market Research Finds
Media CoverageTMCNet.com
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Survey: Customer experience shortfalls pose retailer risk
Media CoverageChain Store Age
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