Press
February 28, 2019
Study: Consumers Prefer Email For Complaining To Brands
Media CoverageMediaPost
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Customer Experience Falling Short Across Multiple Channels
Media CoverageDirectors' Club Newswire
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Customer Experience Falling Short Across Multiple Channels
Media CoverageContact-Centres
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Customer Experience Falling Short Across Multiple Channels, Serenova Market Research Finds
Media CoverageTMCNet.com
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Survey: Customer experience shortfalls pose retailer risk
Media CoverageChain Store Age
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Customer Experience Falling Short Across Multiple Channels, Serenova Market Research Finds
Press Releases77% of Respondents Report Bad Customer Experiences within the Last Year AUSTIN, Texas According to a recent customer experience survey…
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Movers & Shakers – Serenova Appoints New SVP of Cloud Operations
Media CoverageCall Centre Helper
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City FM Australia Improves Contact Center Operations with Serenova
Press ReleasesGlobal facilities management organization utilizes cloud-based contact center to support more than 4,000 interactions a day, across regions AUSTIN, TEXAS…
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