Press
February 27, 2019
Survey: Customer experience shortfalls pose retailer risk
Media CoverageChain Store Age
Learn MoreFebruary 27, 2019
Customer Experience Falling Short Across Multiple Channels, Serenova Market Research Finds
Press Releases77% of Respondents Report Bad Customer Experiences within the Last Year AUSTIN, Texas According to a recent customer experience survey…
Read MoreFebruary 21, 2019
Movers & Shakers – Serenova Appoints New SVP of Cloud Operations
Media CoverageCall Centre Helper
Learn MoreFebruary 20, 2019
City FM Australia Improves Contact Center Operations with Serenova
Press ReleasesGlobal facilities management organization utilizes cloud-based contact center to support more than 4,000 interactions a day, across regions AUSTIN, TEXAS…
Read MoreFebruary 18, 2019
The Best UCaaS Providers for Mid-Market & Enterprise
Media CoverageUC Today
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Step up: 9 Austin tech companies announce new top-level leaders
Media CoverageBuiltinAustin
Learn MoreJanuary 17, 2019
Serenova Grows Leadership Team with SVP of Cloud Operations
Press ReleasesSerenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, today announced that Eric Wang has joined the company…
Read MoreDecember 19, 2018
Serenova Celebrates an Award-Winning Year
Press ReleasesLeading CCaaS Vendor Recognized for Market Growth and Technology Leadership Throughout 2018 AUSTIN, TEXAS Serenova, a leading contact center-as-a-service (CCaaS)…
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