Press
March 9, 2018
Serenova Launches Skylight for CRM: CCaaS Integration for Salesforce and Zendesk
Media CoverageUC Today
Learn MoreMarch 7, 2018
Serenova Launches Skylight for CRM
Press ReleasesNew agent experience extends CxEngage’s omnichannel functionality to CRM for increased agent productivity and a personalized customer experience AUSTIN, Texas…
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The Top Tech Hires and Departures in Austin (February 2018)
Media CoverageAustin Inno
Learn MoreFebruary 21, 2018
Serenova Expands Executive Team to Drive Contact Center Innovation and Operational Excellence
Press ReleasesTechnology and cloud industry veteran Julian Critchfield joins team as Chief Operating Officer; Matt Despain appointed to Chief Product Officer…
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Supercharging Your CX Efforts with WFO
Media CoverageSmart Customer Service
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Contact Center Complexity Hurts Your Bottom Line [Infographic]
Media CoverageBusiness Computing World
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Infographic: Contact Centre Complexity Hurts Your Bottom Line
Media CoverageCall Centre Helper
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