Press Releases
November 18, 2019
Serenova Acquires Workforce Management Technology from Loxysoft
Press ReleasesAddition of ProScheduler Strengthens Serenova’s Robust Portfolio of Contact Center Solutions to Improve Agent and Operational Efficiency AUSTIN, Texas Serenova,…
Read MoreOctober 18, 2019
Serenova Positioned Again as a Challenger in the 2019 Gartner Magic Quadrant for Contact Center as a Service, North America
Press ReleasesSerenova, CCaaS & WFO Provider, One of Nine Vendors Evaluated Based on Ability to Execute and Completeness of Vision AUSTIN,…
Read MoreOctober 2, 2019
Serenova Launches Contact Center Maturity Assessment
Press ReleasesFree tool evaluates and identifies areas of opportunities to strengthen customer experience delivery AUSTIN, Texas Serenova, a leading contact center-as-a-service…
Read MoreSeptember 18, 2019
Serenova Receives 2019 Contact Center Technology Award from CUSTOMER Magazine
Press ReleasesCxEngage honored for improving customer service technology and delivering world-class customer experiences AUSTIN, Texas Serenova, a leading contact center-as-a-service (CCaaS)…
Read MoreAugust 20, 2019
Serenova Announces Investments in New Salt Lake City Office, Relocation of Canadian Office
Press ReleasesCloud Contact Center-as-a-Service Provider Named One of the Top Coolest Companies in Austin AUSTIN, Texas Serenova, a leading contact center-as-a-service…
Read MoreJuly 1, 2019
Serenova Named a Cloud Computing Magazine’s 2019 Product of the Year
Press ReleasesCxEngage Quality Management recognized for exceptional innovation in the transformation of cloud computing and customer experience AUSTIN, Texas Serenova, a…
Read MoreJune 11, 2019
Serenova to Showcase Unified Cloud Contact Center at Gartner Customer Experience & Technologies Summit 2019
Press ReleasesSerenova customer to outline how to transition to the cloud to future-proof the customer experience SYDNEY, Australia Serenova, a leading…
Read MoreJune 6, 2019
Serenova Strengthens Channel Program Through Partnership with Telarus
Press ReleasesStrategic relationship with Master Agent delivers the most globally scalable cloud-based contact center solution to a broader set of enterprise…
Read MoreMay 30, 2019
Serenova Launches Webinar Series to Help Organizations Elevate the Customer Experience from Their Contact Centers
Press ReleasesThree-part webinar series discusses the importance of delivering addressable, repeatable customer experiences and best practices across the contact center AUSTIN,…
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