Lifesize unveils new CxEngage capabilities and integrations
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July 22, 2020

Lifesize Transforms Customer Engagement in the Contact Center with CxEngage Video

Press Releases

Native, on-demand HD video capability enables agents to effortlessly add video interaction from any channel, providing more seamless and differentiated customer service AUSTIN, Texas — Lifesize, a global innovator…

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June 18, 2020

Lifesize and Serenova Announce United Corporate Brand and New Executive Leaders

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B2B SaaS veterans Josh Kivenko and Rick Froehlich join Lifesize executive team to lead global go-to-market strategy for unified cloud…

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June 8, 2020

Serenova Announces Referral Partnership with Fuze to Deliver Unified Cloud Contact Center Solutions for Large Global Enterprises

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Partnership of best-of-breed, cloud-based contact center and unified communications platforms optimizes operational efficiency for an effortless customer experience anywhere, anytime…

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May 11, 2020

Tradewinds Named Serenova and Lifesize Master Agent for Business Communication Solutions in Australia and New Zealand

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New partnership will make entire combined Serenova and Lifesize SaaS portfolio broadly available to organisations in the region SYDNEY Serenova…

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March 18, 2020

Serenova Announces CxEngage Rapid Response Program to Accelerate Contact Center Work-from-Home Deployments Within 48 Hours

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Most contact centers unprepared to handle call surge and remote work required for coronavirus response AUSTIN, Texas Approximately 90 percent…

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March 10, 2020

Lifesize and Serenova Merge to Create Contact Center Communications and Workplace Collaboration Company

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Marlin Equity Partners’ investment to accelerate development of unified cloud communications and collaboration platform to handle the future of work…

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November 18, 2019

Serenova Acquires Workforce Management Technology from Loxysoft

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Addition of ProScheduler Strengthens Serenova’s Robust Portfolio of Contact Center Solutions to Improve Agent and Operational Efficiency AUSTIN, Texas Serenova,…

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October 18, 2019

Serenova Positioned Again as a Challenger in the 2019 Gartner Magic Quadrant for Contact Center as a Service, North America

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Serenova, CCaaS & WFO Provider, One of Nine Vendors Evaluated Based on Ability to Execute and Completeness of Vision AUSTIN,…

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October 2, 2019

Serenova Launches Contact Center Maturity Assessment

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Free tool evaluates and identifies areas of opportunities to strengthen customer experience delivery AUSTIN, Texas Serenova, a leading contact center-as-a-service…

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