Unify Your Mobile Workforce with Virtual Contact Center Software

Discover how you can support your global customer base with remote agents across the world. Request a demo of Serenova’s virtual contact center software and learn how to:

  • Empower agents to support customer interactions across any channel through one screen
  • Seamlessly integrate with third party and custom APIs
  • Effortlessly scale up and down to satisfy fluctuating call volume
  • Report on the true story of what’s happening at your contact center

Trusted By Great Companies Around The World

Live Ops Logo
Surescripts Logo
Ping Identity
Gravie Logo
RBC
PHH Logo
Pearson Logo
Next Rep Logo
National Express
Sydney Opera House
eBags Logo

Customers tout Serenova’s ability to scale, support for voice services, strong set of APIs, and security.

The Forrester Wave™

Cloud Contact Centers, Q2 2018

Your Path to Success

We have a long track record of success in the contact center industry.
Here’s how we’re different: 

Stone representing rock solid stability

Rock-Solid Reliability

Our SLA guarantees it.

Icon identifying trends and insights

Insightful Analytics and Reporting

Bring together all your data from disparate systems so you have a single source of truth.

Cloud icon

Ability To Quickly Scale Up and Down

Satisfy fluctuating call volumes with dynamic scalability.

Global reach icon

Global Reach

Base your agents anywhere in the world; they only need a browser and Internet connection.

Puzzle piece icon

Opportunity To Fit Into Your Ecosystem

Utilize pre-built integrations to the world’s largest CRM providers and Workforce Optimization solutions.

High quality global voice icon

High Quality Global Voice

Get affordable global telephony that delivers crystal clear voice quality – even internationally.

True omnichannel icon

True Omnichannel

Give customers a consistent experience, regardless of the channel they choose, while agents have the necessary information to support interactions across any channel.

Serenova by the Numbers

18 yrs

of Cloud Innovation

1,250+

Happy Customers

320K+

Users Globally

30k+

Virtual Users

3B+

Interactions Handled

5

Global Offices

Transfer icon

Ready to unify your mobile workforce?