Take the Plunge into Omnichannel CX at Your Enterprise Contact Center

Discover the benefits of an omnichannel cloud contact center solution. Request a demo of Serenova’s enterprise contact center software and learn how you can:

  • Empower agents to support customer interactions across any channel through one screen
  • Allow for effortlessly scaling up and down to satisfy fluctuating call volume
  • Provide reports on the true story of what’s happening at your contact center
  • Seamlessly integrate with third party tools and custom APIs

Trusted By Great Companies Around The World

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RBC
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National Express
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Customers tout Serenova’s ability to scale, support for voice services, strong set of APIs, and security.

The Forrester Wave™

Cloud Contact Centers, Q2 2018

Your Path to Success

We have a long track record of success in the contact center industry.
Here’s how we’re different: 

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Rock-Solid Reliability

Our SLA guarantees it.

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Insightful Analytics and Reporting

Bring together all your data from disparate systems so you have a single source of truth.

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Ability To Quickly Scale Up and Down

Satisfy fluctuating call volumes with dynamic scalability.

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Global Reach

Base your agents anywhere in the world; they only need a browser and Internet connection.

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Opportunity To Fit Into Your Ecosystem

Utilize pre-built integrations to the world’s largest CRM providers and Workforce Optimization solutions.

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High Quality Global Voice

Get affordable global telephony that delivers crystal clear voice quality – even internationally.

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True Omnichannel

Give customers a consistent experience, regardless of the channel they choose, while agents have the necessary information to support interactions across any channel.

Serenova by the Numbers

18 yrs

of Cloud Innovation

1,250+

Happy Customers

320K+

Users Globally

30k+

Virtual Users

3B+

Interactions Handled

5

Global Offices

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Ready to streamline your enterprise contact center?