Unify Your Contact Center With a Leading CCaaS Solution
Discover how your contact center can tackle any challenge all while powering seamless customer experiences. Request a demo of CxEngage, Serenova’s customizable cloud contact center software, and learn how you can:
- Empower agents to support customer interactions across any channel through one screen
- Effortlessly scale up and down to satisfy fluctuating call volume
- Report on the true story of what’s happening at your contact center
- Seamlessly integrate with third party tools and custom APIs
Trusted By Great Companies Around The World
“Customers tout Serenova’s ability to scale, support for voice services, strong set of APIs, and security.”
The Forrester Wave™
Cloud Contact Centers, Q2 2018
Your Path to Success
We have a long track record of success in the contact center industry.
Here’s how we’re different:
Our SLA guarantees it.
Insightful Analytics and Reporting
Bring together all your data from disparate systems so you have a single source of truth.
Ability To Quickly Scale Up and Down
Satisfy fluctuating call volumes with dynamic scalability.
Base your agents anywhere in the world; they only need a browser and Internet connection.
Opportunity To Fit Into Your Ecosystem
Utilize pre-built integrations to the world’s largest CRM providers and Workforce Optimization solutions.
High Quality Global Voice
Get affordable global telephony that delivers crystal clear voice quality – even internationally.
Give customers a consistent experience, regardless of the channel they choose, while agents have the necessary information to support interactions across any channel.
Serenova by the Numbers
of Cloud Innovation