For All Your Contact Center Needs, All the Time

Browse our selection of robust contact center solutions. From WFO to omnichannel agent views, Serenova has it all. Fill out the form to request a demo to learn more about Serenova’s CX solutions that help your contact center address every customer’s needs at any time of day.

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Trusted By Great Companies Around The World

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RBC
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National Express
Sydney Opera House
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Customers tout Serenova’s ability to scale, support for voice services, strong set of APIs, and security.

The Forrester Wave™

Cloud Contact Centers, Q2 2018

Your Path to Success

We have a long track record of success in the contact center industry.
Here’s how we’re different: 

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Rock-Solid Reliability

Our SLA guarantees it.

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Insightful Analytics and Reporting

Bring together all your data from disparate systems so you have a single source of truth.

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Ability To Quickly Scale Up and Down

Satisfy fluctuating call volumes with dynamic scalability.

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Global Reach

Base your agents anywhere in the world; they only need a browser and Internet connection.

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Opportunity To Fit Into Your Ecosystem

Utilize pre-built integrations to the world’s largest CRM providers and Workforce Optimization solutions.

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High Quality Global Voice

Get affordable global telephony that delivers crystal clear voice quality – even internationally.

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True Omnichannel

Give customers a consistent experience, regardless of the channel they choose, while agents have the necessary information to support interactions across any channel.

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Serenova by the Numbers

18 yrs

of Cloud Innovation

1,250+

Happy Customers

320K+

Users Globally

30k+

Virtual Users

3B+

Interactions Handled

5

Global Offices

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Ready to unify your contact center?