Notification - Gartner MQ 17

The 2017 Gartner Magic Quadrant for Contact Center as a Service is Here Download

Shine Bright

Serenova envisions a world where customer experiences are so fluid and effortless that they're simply taken for granted. We're building that world with software that connects data, people, and brands for brighter interactions, insights, and outcomes.

By the Numbers


16 yrs.
400+
83k+
30k+
3 bil.+
3

Simple. Smart. Agile.

That’s our guiding framework. For contact center operators, outbound sales people, IT professionals, financial stakeholders, and more, our product and our processes were made to be blissfully simple, stunningly smart, and supremely scalable. Our goal: live the ethos of exceptional customer experience that our own customers strive for, at every level of our business.


The People Experience Company

Our employees and customers come first. We believe happy, fulfilled, appreciated people are what make great companies. Without happy employees, delighting customers is not possible. We hire the best people and revere them for their talents. Come help us be even better. We’ll help you, too. 

Built in Austin Top 100 Digital Employers website badge

Find out why we were named one of the Top 100 Digital Employers in Austin  by Built in Austin.

Our Leadership

Industry experience meets operational excellence. Our leadership team brings the best of these worlds to the table. We know contact centers, technology, business, and people. We’d like to get to know you, too!

Global Presence

Austin, TX

The Texas State Capital - Serenova is based in Austin, Texas

Reading, UK

Reading, UK - home to Serenova's European office

Fredericton, Canada

Fredericton, Canada - home to Serenova's product dev team

Employees Worldwide

Work for Serenova - world wide