LiveOps Engage™

LiveOps Engage is an integrated agent desktop that gives your agents a fast way to engage with today's social and multichannel customers.

Handle phone, email, chat, SMS, and social media contacts, all within the same window. 

Looking for the latest and greatest? 

LiveOps Engage is part of our LiveOps Classic application suite. For the latest and greatest, check out our AWS-hosted platform CxEngage.

Features


CxEngage™ by Serenova

The World's Most Cutting-Edge Cloud-Based Contact Center

Experience our built-from-the-ground-up contact center solution. CxEngage is the always-on, highly secure, true multi-tenant, and instantly scalable Contact Center as a Service (CCaaS) platform designed to enable exceptional customer experiences anywhere anytime.

Simple. Smart. Agile.