Serenova Blog
A Closer Look at CxEngage
March 30, 2016
In the month since we unveiled CxEngage, we have received an overwhelming, positive response from the industry. The Serenova team…
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A Milestone Announcement: Serenova Unveils All New CCaaS Strategy
March 24, 2016
Just over two years ago, our team at Serenova realized the contact center market was facing a number of problems…
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Are You Ready for Enterprise Connect this Year?
March 4, 2016
What do you have going on next week? The usual meetings, project deadlines and weekly happy hour with your co-workers?…
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Why (and How) Should You Offer Customer Chat?
January 27, 2016
Does your company offer a chat option for customers? Many larger companies do, but chat is not everywhere. However, demand…
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Looking Ahead to the New Serenova Platform
December 4, 2015
Change is in the air. This week, Serenova Platform was acquired by Marlin Equity Partners and we couldn’t be more…
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