CxEngage Rapid Response
To help contact centers respond to COVID-19 and quickly provide exceptional customer experience with flexible remote work policies and engaged and productive agents, we can get you up and running on our CxEngage cloud solution in as little as 48 hours.
We Have One Focus: Providing Contact Center Solutions For The Cloud
Yes, the cloud offers a lot of advantages, but making the move is a big decision. When you’re ready, we’ll help you do it successfully and at your pace.
Benefits Of The Cloud For Contact Centers
Want rock-solid stability and reduced infrastructure costs? How about the ability to hire agents based anywhere in the world? CxEngage and the cloud give you all that and more.
Trusted By Great Companies Around The World
“Customers tout Serenova’s ability to scale, support for voice services, strong set of APIs, and security.”
The Forrester Wave™, Cloud Contact Centers, Q2 2018
We’re Not Your Typical Cloud Contact Center Vendor.
It’s a little known fact, but Serenova started out as business process outsourcer more than 18 years ago. We developed our own cloud solution, because we deeply understand contact centers’ technology challenges. The result is CxEngage, our unified cloud solution.