CxEngage™ Cloud Contact Center by Serenova

CxEngage is the always-on, highly secure, true multi-tenant, and instantly scalable Contact Center as a Service (CCaaS) platform designed to enable exceptional customer experiences anywhere anytime.

Simple. Smart. Agile.

Enterprise Class – No Matter Your Size

Small shop to Global enterprise, Serenova puts you in command of the customer experience with a smart, powerful, and highly reliable contact center platform.

One Platform

Own less. Command more.

Omnichannel engagement in a single pane of glass and an API first architecture simplifies engagement for all stakeholders and unifies your favorite applications into a single and powerful tool stack.

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True Cloud

No Baggage. No Constraints.

Whether you're adding new customers, agents, channels, locations, or facing an unanticipated burst – scale and adapt your resources to always align with demand wherever, whenever, while paying only for what you use.

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Operational Advantage

Cutting Edge Tech. Next Gen Ops.

Leverage the best available technology to drive competitive advantage and enterprise value through streamlined systems, processes, and expenses – all while aligning departments and stakeholders to your topline business initiatives.

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Informed Outcomes

Enlightened Performance.

Make better decisions and drive predictable, repeatable results with easy access to actionable real-time data and historical statistics, key performance indicators, and business analytics.

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How much can a cloud contact center save you?

Calculate your cost savings when you invest in the right tools.

  • Improve agent productivity
  • Reduce agent attrition
  • Increase customer lifetime value

Building a happier world, one experience at a time

Request a Demo

Serenova's pay-only-for-what-you-use model enables you to customize a pricing plan to fit your needs. Schedule a demo by filling out the form below.

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