Migrate Your Call Center To The Cloud With Confidence

Choosing the right contact center partner starts with successful planning. We’ll help you plan every step of your migration to the cloud with a proven, risk-free deployment strategy tailored to your needs and designed for your success.

Deploy Rapidly. Scale On Demand.

In times of crisis, your customers expect more. With CxEngage, we will help you scale your call center on demand to deliver the right services, when and where you need it. Our proven, personalized approach is built to support even the largest cloud deployments, anywhere in the world.

Your Call Center In The Cloud, Now Evolved With Video

CxEngage is the secure call center solution with built-in video conferencing. Don’t just give your customers support — meet face-to-face with the only cloud contact center solution designed for modern omnichannel customer experiences.

A Market Leader in Cloud Contact Center and Video Conferencing

CxEngage is consistently named one of the top vendors for customer success by leading contact center analysts. And with our recent merger with Lifesize, you’ll get world-class video conferencing capabilities to deliver the highest quality customer experience.

The Most Flexible Call Center Platform for Your Evolving Needs, Today and Tomorrow

CxEngage is architected with an API-first mentality to easily integrate with all of your mission-critical applications and 3rd-party apps. Built on WebRTC and secure open-source standards, it’s the preferred contact center platform for your digital transformation strategy.

Icon with messaging icon inside text bubble

Transform Your Call Center with the
CxEngage Rapid Recovery Plan.

• Guaranteed Cloud Deployment In 48 Hours.
• Free Native, HD Lifesize Video For Every Agent.
• Deferred Deployment Costs Until Next Year.
• No Licensing Charges Until 2021.
• 100% Uptime Guarantee.

Serenova is nearly infinitly moldable to fit your contact center needs.

Gartner Peer Insights


Trusted By Great Companies Around The World

Hershey's Logo
Square Logo
Sage Logo
Symantec Logo
Virgin Pulse Logo
Pacific Life Logo
DHL Logo
Gravie Logo
PHH Logo
Pearson Logo
Live Ops Logo

Cloud Migrations With Concierge Support

Every customer engagement starts with an implementation roadmap designed for your success. With a worldwide distribution of data centers, along with global telephony extensibility, our professional services team will guarantee your migration is successful based on your criteria and timeline.