CxEngage™ Cloud Contact Center by Serenova
CxEngage is the always-on, highly secure, true multi-tenant, and instantly scalable Contact Center as a Service (CCaaS) platform designed to enable exceptional customer experiences anywhere anytime.
Simple. Smart. Agile.
Enterprise Class – No Matter Your Size
Small shop to Global enterprise, Serenova puts you in command of the customer experience with a smart, powerful, and highly reliable contact center platform.
Own less. Command more.
Omnichannel engagement in a single pane of glass and an API first architecture simplifies engagement for all stakeholders and unifies your favorite applications into a single and powerful tool stack.Learn More
No Baggage. No Constraints.
Whether you're adding new customers, agents, channels, locations, or facing an unanticipated burst – scale and adapt your resources to always align with demand wherever, whenever, while paying only for what you use.Learn More
Cutting Edge Tech. Next Gen Ops.
Leverage the best available technology to drive competitive advantage and enterprise value through streamlined systems, processes, and expenses – all while aligning departments and stakeholders to your topline business initiatives.Learn More
Make better decisions and drive predictable, repeatable results with easy access to actionable real-time data and historical statistics, key performance indicators, and business analytics.Learn More
How much can a cloud contact center save you?
Calculate your cost savings when you invest in the right tools.
- Improve agent productivity
- Reduce agent attrition
- Increase customer lifetime value
Building a happier world, one experience at a time
Blue Cross Blue Shield
Request a Demo
Serenova's pay-only-for-what-you-use model enables you to customize a pricing plan to fit your needs. Schedule a demo by filling out the form below.